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Call Agents UK
"I've used Call Agents for call handling for several months now and I really rate them. Sharon, Rachel and the team provide an excellent service - I know because everyone assumes they work in my office, which is exactly the impression I want to give!…"
Claire Mitchell Founder at The Girls Mean Business & MD, StoryMaps Ltd
t: 0844 8094935 Follow us on Facebook Follow us on Twitter
Virtual Receptionist, Message Taking Service, Customer Service Helpdesk, Voice Data and Telephone System Services


Entertainment & Leisure

Call Agents UK can help venues and event organisers cope with the demand for tickets and bookings with our dedicated order processing lines and call answering service.


From concert and theatre venues to one-off charity events and leisure facilities Call Agents UK are able to assist.

We help event managers and organisers manage their diaries and stay in touch with clients when away from their desks. We also support ticketing teams with dedicated order support lines and flexible support when they are busy and we become dedicated customer services teams, dealing with enquiries as diverse as opening times, directions and bookings.


Meeting your deadlines and organising others can leave little time for event managers to organise their own calls and diaries, you can rely on Call Agents UK to answer the calls you cannot.

There is no limit to the amount of phone lines you can divert to us - your landline, office phone, even your mobile.

A telephone answering service tailored to your needs

We can answer your phones in different ways depending what event you are working on at the time, just let us know.

When your events begin to be advertised, coping with the demand for tickets and bookings can be difficult, especially if your internal team have other tasks to manage too. Call Agents UK can help manage peaks in call volume or handle out of hours requests.

Our Call Centre has strict security procedures in place to ensure data protection, and we are able to take secure payments so we can manage your orders from start to finish.

Call Agents UK can provide the following service for the Entertainment and Leisure Industry  


Dedicated ticketing lines, managing your orders from start to finish and supporting you at busy times



24 Hour message taking, allowing you to focus on core work without missing important calls


Outsourced customer services, dealing with general enquiries without disturbing your working day


Flexible back-up telephone support, giving you that extra helping hand should you need it


We are able to tailor any call handling service to your exact requirements, so if you have any bespoke requirements we will be happy to help.


Call us today on 0844 809 4935 to enable us to support you with your event or email

"It would not make financial sense for us to employ a secretary fulltime to take calls but we are often too busy or unavailable to answer them ourselves. Since we started using Call Agents UK ltd we have picked up around 10-20% more business which I am…"
Alan Barnes Managing Director at Vertical Events

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