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Call Agents UK
"I've used Call Agents for call handling for several months now and I really rate them. Sharon, Rachel and the team provide an excellent service - I know because everyone assumes they work in my office, which is exactly the impression I want to give!"
Claire Mitchell Founder at The Girls Mean Business & MD, StoryMaps Ltd
t: 0844 8094935 Follow us on Facebook Follow us on Twitter
Virtual Receptionist, Message Taking Service, Customer Service Helpdesk, Voice Data and Telephone System Services




Franchise Services

Call Agents UK understand the unique needs of franchises and can help you to manage your franchisee team.



Call Agents UK work with a number of franchises to help them effectively manage their franchisee team. With over 40 years of experience in the telephone answering and customer service sector, we understand the needs of this unique business structure.


The franchises we work with range from cleaning companies and legal services to retail outlets and car repairers.

All the franchises offer diverse services, but share the same requirement for well handled telephone calls and a professional image at all times


Call Agents UK can provide the following facilities for your franchise and franchisees



A national call centre operation for minimal costs, helping you answer any capacity of calls


Consistently high levels of customer service, uniformed across your franchises


Centrally managed booking services, giving you the ability to remotely monitor franchisee activity


Advertising response lines generating the most return possible from adverts by always being available


The franchisor benefits from maximised sales leads at reduced administrative costs, receiving a large call centre facility at minimal expense, while the franchisees get a friendly and professional staff member to support them when they are busy.

We are able to tailor any call handling service to your exact requirements so if you have any bespoke requirements we will be happy to help


Call us today on 0844 809 4935 or email


"What a fantastic service - not only have I maintained a professional image when unable to answer calls, but I have actually gained business from competitors - thank you!"
TJ, Middlesbrough

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