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Call Agents UK
"Call Agents provide Mintronics with telephone support, routing our calls to their office during busy periods. Our telephones always get answered in the right way. Our customers like it, we love it and it has helped us build our business. We recommend…"
John Minto Managing Director Mintronics Ltd
t: 0844 8094935 Follow us on Facebook Follow us on Twitter
Virtual Receptionist, Message Taking Service, Customer Service Helpdesk, Voice Data and Telephone System Services

 

 

 

Legal Services

 


 

Call Agents UK have worked with the legal service sector for many years our clients include large national firms, high street solicitors, claims companies and specialist providers.

Call Agents UK can provide various services to the Legal Sector including

·         Fully outsourced  receptionist

·         Ad-hoc receptionist support during busy periods, breaks, and absences

·         Business continuity support should your phone lines fail

·         Out of hours service for urgent requests

·         Dedicated lines for specialist calls such as, claim applications, barrister public instruction requests

At all times Call Agents UK will ensure your firm is presented professionally to existing clients, callers and staff at all times. They will answer your calls as though they are based in your firm or at your reception, exactly as your own team would.

For many firms we transfer the call directly to the intended recipient, other companies prefer us to  take detailed messages and pass these on to you with seconds via email or sms, allowing you time and the capacity to focus on case work or take a well earned break.

We are able to tailor a bespoke service to your exact requirements for further information or to set up a 1 week FREE trial without any obligation please contact us on 0844 809 4935 or email us at info@callagentsuk.co.uk  

 

 

 

"It would not make financial sense for us to employ a secretary fulltime to take calls but we are often too busy or unavailable to answer them ourselves. Since we started using Call Agents UK ltd we have picked up around 10-20% more business which I am…"
Alan Barnes Managing Director at Vertical Events

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