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Call Agents UK
"What a fantastic service - not only have I maintained a professional image when unable to answer calls, but I have actually gained business from competitors - thank you!"
TJ, Middlesbrough
t: 0844 8094935 Follow us on Facebook Follow us on Twitter
Virtual Receptionist, Message Taking Service, Customer Service Helpdesk, Voice Data and Telephone System Services

 

 

Medical Services

 

Medical practices, including doctors, vets, plastic & cosmetic surgeons and therapists use our call centre services in a number of ways.

 

Many Clients simply use us to provide them with a virtual receptionist who can answer all their inbound calls or to expand their existing team when call volumes exceed capacity. While others rely on us to professionally manage their emergency call out rotas, trusting us to deal sympathetically with their patients and to arrange for a practitioner to contact them immediately should the call be deemed urgent?

 

·         Outsourced receptionist and switchboard services, answering all of your calls while you continue with your core work

·         Remote appointment setting, saving you time on the phone by booking your appointments through an online, shareable system

·         24 hour emergency call out systems, ensuring you get to your patients whenever they need your help

 

·         Overflow call support, a flexible addition to your existing team when your phone lines are busy

 

If you require daily call support when you are in surgery or with a patient, or dedicated emergency support, we will act as a member of your in-house team, answering your calls in your business name and either transferring your caller´s to their intended recipients or taking messages for you to follow up later.

Each call is treated as confidential with the caller’s details only being transferred to you or your named representative.

Whatever your requirements we can provide a bespoke service to fulfil your needs contact us on 08448094935 or email us at info@callagentsuk.co.uk

 

"
Call Agents UK Limited is an innovative idea which adds value to any business whether that be homebased or corporate. The services which the team offer are diverse, seamless and business friendly. All in all a cost-effective, reliable and confidentialů"
Deb McGargle Co-Founder and Director at Particular C & L Limited and Particular Online Limited

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