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Call Agents UK
"It would not make financial sense for us to employ a secretary fulltime to take calls but we are often too busy or unavailable to answer them ourselves. Since we started using Call Agents UK ltd we have picked up around 10-20% more business which I amů"
Alan Barnes Managing Director at Vertical Events
t: 0844 8094935 Follow us on Facebook Follow us on Twitter
Virtual Receptionist, Message Taking Service, Customer Service Helpdesk, Voice Data and Telephone System Services



Medical Services


Medical practices, including doctors, vets, plastic & cosmetic surgeons and therapists use our call centre services in a number of ways.


Many Clients simply use us to provide them with a virtual receptionist who can answer all their inbound calls or to expand their existing team when call volumes exceed capacity. While others rely on us to professionally manage their emergency call out rotas, trusting us to deal sympathetically with their patients and to arrange for a practitioner to contact them immediately should the call be deemed urgent?


·         Outsourced receptionist and switchboard services, answering all of your calls while you continue with your core work

·         Remote appointment setting, saving you time on the phone by booking your appointments through an online, shareable system

·         24 hour emergency call out systems, ensuring you get to your patients whenever they need your help


·         Overflow call support, a flexible addition to your existing team when your phone lines are busy


If you require daily call support when you are in surgery or with a patient, or dedicated emergency support, we will act as a member of your in-house team, answering your calls in your business name and either transferring your caller´s to their intended recipients or taking messages for you to follow up later.

Each call is treated as confidential with the caller’s details only being transferred to you or your named representative.

Whatever your requirements we can provide a bespoke service to fulfil your needs contact us on 08448094935 or email us at


"So easy to rely on when I am away from the office, I have increased new customer numbers and upgraded my customer service for my existing clients, Fantastic!"
Upstairs Downstairs, Stokesley N. Yorks

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