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Call Agents UK
"Using Call Agents UK to field calls following a marketing campaign, my hit rate has increased dramatically and consequently so has my bottom line - very happy, would recommend them to any business."
AK, Stockton-on-Tees
t: 0844 8094935 Follow us on Facebook Follow us on Twitter
Virtual Receptionist, Message Taking Service, Customer Service Helpdesk, Voice Data and Telephone System Services

 

   

 Recruitment & HR

 

 

  

Call Agents UK work with large recruitment agencies and staffing firms to book appointments, screen applicants, take messages and transfer calls throughout their offices.

Similarly we work with internal HR teams, who benefit from being able to cost effectively stay in touch with their teams who maybe overseas, on night shifts in different locations or in a different office. Our dedicated HR lines can be used to report absence, escalate issues and air grievances or to simply communicate important information to staff members.

·         Call Agents UK can provide the following services

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·         24 hour call answering  support, keeping you agency open for longer

·         Outsourced switchboard service  transferring your callers throughout your offices or taking messages and delivering to correct staff member

·         Dedicated reporting lines, streamlining your HR procedures

·         Lone worker protection lines, providing a duty of care to employees that work alone or at night

 

 

We are able to tailor any call handling service to your exact requirements so if you have any bespoke requirements we will be happy to help. Call our HR and recruitment team on 0844 809 4935 or email us at info@callagentsuk.co.uk

 

 

"It would not make financial sense for us to employ a secretary fulltime to take calls but we are often too busy or unavailable to answer them ourselves. Since we started using Call Agents UK ltd we have picked up around 10-20% more business which I amů"
Alan Barnes Managing Director at Vertical Events

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