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Call Agents UK
"What a fantastic service - not only have I maintained a professional image when unable to answer calls, but I have actually gained business from competitors - thank you!"
TJ, Middlesbrough
t: 0844 8094935 Follow us on Facebook Follow us on Twitter
Virtual Receptionist, Message Taking Service, Customer Service Helpdesk, Voice Data and Telephone System Services




Retail & Ecommerce

Ensure your retail shop or e-commerce site remains open to your customers 24 hours a day with Call Agents UK’s telephone answering and order taking service.



From retail chains and high-street boutiques to e-commerce sites and eBay traders Call Agents UK has a call answering service designed to facilitate your work and ensure your customers can always contact your company, so you never miss new business calls.



Dependent on your business, Your Call Agents Account Manager and Staff can act as additional employees - available to answer enquiries about opening times, delivery locations, etc. Alternatively, we can act as your dedicated order support team, troubleshooting customers´ issues with their on-line orders or simply offering a 24 hour outsourced telephone order service to back-up your e-commerce site.

Some of the call centre services Your Call Agents UK team can provide:


24hr call answering for when your store is busy or on-line shoppers need assistance


24hr order lines so you can process sales over the phone and support on-line shopping carts


Virtual address and postal services, giving you a credible location and professional image


Call Agents UK can quickly respond to existing and potential customers, meaning your sales representatives have the freedom to focus on sales, safe in the knowledge that all customers are dealt with by a polite professional operator.



We are able to tailor any call handling service to your exact requirements so if you have any bespoke requirements we will be happy to help. Call us today on 0844 809 4935 for further information or email


"Call Agents UK now handle all of my inbound calls and I regard them as a pinnacle part to the Graffiti PR team and recommend to my clients and contacts.Excellent feedback from my clients too!"
Sarah Rudd,Graffiti PR

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