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Call Agents UK
"Call Agents UK now handle all of my inbound calls and I regard them as a pinnacle part to the Graffiti PR team and recommend to my clients and contacts.Excellent feedback from my clients too!"
Sarah Rudd,Graffiti PR
t: 0844 8094935 Follow us on Facebook Follow us on Twitter
Virtual Receptionist, Message Taking Service, Customer Service Helpdesk, Voice Data and Telephone System Services

What our customers say!


We strongly believe that the quality of our work depends on the quality of our people. We take the time to invest in our staff and this shines through in the quality of service delivered to our customers.

Here´s what a few of our customers say about us!



“We have worked with Call Agents successfully for over six months in trying to increase the attendance at our monthly network meetings. They have made a huge difference – we have quadrupled the numbers of clients who now regularly attend and have received very favourable feedback from our clients on the high standards of customer service Call Agents give. We hope to  continue to work with Call Agents, developing a strong partnership. We would thoroughly recommend their services.”

The Five Lamps Organisation (registered charity number 702314)

"We used Call Agents to work though a database of potential telephone customers to generate information and clean the data for us in preparation for an email marketing campaign.
They did the work quickly and effectively and we now have a data base for our next email marketing campaign which we are confident about using."

John Whyte- MWA Communications 

 "Our customers were extremely impressed with the professional manner in which their call were handled. We are a small start-up company but the answering service projected  us as a  large, established and well-resourced  company who placed great emphasis on customer care."

Tony OFlaherty - Home instead franchise


 "It would not make financial sense for us to employ a secretary fulltime to take calls but we are often too busy or unavailable to answer them ourselves.
Since we started using call agents uk ltd we have picked up around 10-20% more business which I am sure we would have otherwise lost"

Alan Barnes -Director  Vertical Events Ltd.



"I was looking at cost effective ways to raise the profile of Dave Charnley Photography. In October 2010 I approached Call Agents UK, based in Middlesbrough to call agencies all over the UK, to add to our mailing list. Call Agents UK spent 4-5 days calling everyone and we now have a comprehensive list to add to our marketing plans." 

Dave Charnley- Dave Charnley Photography.


"I recently used Call Agents UK to handle my inbound calls whilst on holiday and I was delighted at their high level of service.  My personal PA, Rachel, was not only incredibly polite and efficient but also very knowledgeable and able to handle enquiries, including those from the media. 
 On my return to work I was inundated with raving feedback from my contacts.  Call Agents UK now handle all of my inbound calls, which means I have the freedom to concentrate on my business. 
 I now regard Call Agents UK as a pinnacle part of the Graffiti PR team and have no hesitation to recommend to my clients and contacts."

Sarah Rudd- Director, Graffiti PR and Marketing


"So easy to rely on when I am away from the office, I have increased new customer numbers and upgraded my customer service for my existing clients, Fantastic!."

Upstairs Downstairs, Stokesley, N´Yorks


"What a fantastic service - not only have I maintained a professional image when unable to answer calls, but I have actually gained business from competitors - thank you!"

T Johnas, Middlesbrough.


"Using Call Agents UK to field calls following a marketing campaign, my hit rate has increased dramatically and consequently so has my bottom line - very happy, would recommend them to any business."

Ak, North Yorks.


 “Call Agents provide Mintronics with telephone support, routing our calls to their office during busy periods. Our telephones always get answered in the right way. Our customers like it, we love it and it has helped us build our business. We recommend Call Agents John Minto”

John Minto , Mintronics 


I´ve used Call Agents for call handling for several months now and I really rate them. Sharon, and her team provide an excellent service - I know because everyone assumes they work in my office, which is exactly the impression I want to give! They allow me to provide a professional service to my clients by getting messages to me immediately; they also screen out sales calls so I don´t need to waste my time dealing with them. Most recently I needed help with an 0845 number and they provided lots of information and options, all for a really good price which was much cheaper than other companies I looked at. The main thing is that I have confidence in Call Agents to represent me and my business - that´s a really important job and they do it extremely well.

Claire Mitchell 


 We at Red Kite Homes have been using Call Agents UK for a while now, for any small business it is superb, I often say to people it’s the best £15 per month we invest, by diverting the calls to the team, we now never miss a call. It actually shocked me to find out how many calls we were missing when out on appointments.

By using the team we have just taken a viewing from a call we would have missed and this has lead to them buying the property, therefore earing us a fee in excess of £3500. So for £15 per month you can see that it pays for itself


My only one regret is that we did not use their services sooner


David Routledge – MD Red Kite Homes



David Routledge

Managing Director

Red Kite Homes


Tel: 0800 690 6449

Mob: 07578730683



"It would not make financial sense for us to employ a secretary fulltime to take calls but we are often too busy or unavailable to answer them ourselves. Since we started using Call Agents UK ltd we have picked up around 10-20% more business which I amů"
Alan Barnes Managing Director at Vertical Events

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