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Call Agents UK
"What a fantastic service - not only have I maintained a professional image when unable to answer calls, but I have actually gained business from competitors - thank you!"
TJ, Middlesbrough
t: 0844 8094935 Follow us on Facebook Follow us on Twitter
Virtual Receptionist, Message Taking Service, Customer Service Helpdesk, Voice Data and Telephone System Services





Travel & Transport

Whether you organise day trips, package holidays or long haul vacations or simply chauffeur people from place to place, Call Agents UK can help you to manage your phone enquiries and requests.

For instance, if you take holiday bookings and ticket enquiries over the busy summer months we can add to your call handling capacity and support your customer services team.


If you find it difficult to manage new requests when out on the road or in meetings, we can take these calls and forward you a message for you to follow up later.

We work in partnership with several travel and transport companies including travel agents, coach companies and taxis. They benefit from the additional call answering capacity our staff provides and the professionalism and care they treat their clients with.

Call Agents UK can provide the following services:


Overflow and back-up call answering service during busy times


Booking & information lines, dealing with enquiries and processing orders


Customer service support, providing information on travel times, payment details etc.


Advertising response lines offering a dedicated 24hr response to any promotional activity.




"It would not make financial sense for us to employ a secretary fulltime to take calls but we are often too busy or unavailable to answer them ourselves. Since we started using Call Agents UK ltd we have picked up around 10-20% more business which I amů"
Alan Barnes Managing Director at Vertical Events

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